Community chat
|
|
Community Chat
This privacy policy covers Fort Exbit UAB and its subsidiaries including (collectively, "Fort Exbit UAB," "we" "us" or "our"). We provide the website and related services through our sites, including www.Symlix.com. Your privacy is importance to us, and it is our policy to safeguard and respect the confidentiality of information and the privacy of our users. This Privacy Notice sets out how Fort Exbit UAB products and services provided via the Symlix.com site;
“We”, “Us”, and the crypto currency services provided by Fort Exbit UAB (collectively the “Fort Exbit UAB products” or”), collects, uses and manages the personal information we receive from you, or a third party, in connection with our provision of services to you or which we collect from your use of our services and/or our website. The Privacy Notice also informs you of your rights with respect to the processing of your personal information.
“Personal data” means any information that enables us to identify you or the beneficiary of your transaction with us, directly or indirectly, such as name, email, address, telephone number, any form of identification number or one or more factors specific to your or your beneficiary’s identity.
We are committed to complying with applicable data protection laws and will ensure that personal data is:
Fort Exbit UAB may collect two (2) types of information about you: personal and non-personal.
Personal information refers to information that lets Fort Exbit UAB know the specifics of who you are and which may be used to identify, contact or locate you (e.g. we collect Personal Data which is required under law to open an account, to link a bank account, or to execute a transaction..
The information you give us may include your full name, home address, and email address, date of birth, age, nationality, gender, signature, and photographs.
Non-personal information refers to information that, by itself, does not identify you as a specific individual (e.g. demographic information or website visitations). Fort Exbit UAB may collect non-personal information through any of the methods discussed above as well as automatically through use of industry standard technologies described further below.
The personal information practices set forth platformly to all Fort Exbit UAB’s customers worldwide.
Prior to using one or more of the Fort Exbit UAB materials, Fort Exbit UAB may require certain personal information and non-personal information to create an individual account (“account”) or to enable features or functionality of the Fort Exbit UAB materials. Failure to provide all required information required by Fort Exbit UAB may prevent access to any or all Fort Exbit UAB materials, and failure to maintain accurate information may result in suspension or termination of access to any or all Fort Exbit UAB materials.
We may also need additional commercial and/or identification information from you e.g. if you send or receive certain high-value or high volume transactions or as needed to comply with our anti-money laundering obligations under applicable law.
While you are able to visit the Fort Exbit UAB site and remain anonymous, Fort Exbit UAB or its third party service providers may still collect non-personal information about your use of the Fort Exbit UAB materials (e.g. Your internet browser, operating system, ip address, connection speed, and the domain name of your internet service provider). Such information may be gathered by the following methods:
You may submit data to us for limited purposes such as requesting customer support; answering a questionnaire; participating in a study; entering contests or sweepstakes; or signing up to receive communications from us or another user.
We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, and basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our cookie policy.
We may use your data for the following purposes:
We may use algorithms and other automated means to implement any of the above.
If you have provided your consent by accepting Targeting Cookies on the Website or enabled Targeting on the Platform, we may use Google AdWords (remarketing and Similar Audience features) and Facebook Ads. You can review the Fort Exbit UAB cookie policy which includes details on how to customize your cookie settings.
Google AdWords enables Google, through the use of cookies, to identify the fact that you have visited the Website / Platform, to identify aspects of your usage of the Website / Platform and combine that with what it knows about your usage of other websites in the Google ad network.
We use these services to advertise to visitors of Google ad network websites who have previously visited our Website / Platform or who Google deems to have shared interests with visitors of our Website / Platform. Google’s collection and use of your personal data is covered by the Google privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page.
We share data with third parties as follows:
We retain your data for as long as you have an account. When you close an account, we will delete your personal information. We may retain logs of automatically collected information (for internal analytics); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.
If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.
We enable you to make numerous choices about your data:
Fort Exbit UAB takes appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. These include, but are not limited to, internal reviews of: (a) Fort Exbit UAB’s data collection; (b) storage and processing practices; (c) electronic security measures; and (d) physical security measures to guard against unauthorized access to systems where Fort Exbit UAB stores personal information. All Fort Exbit UAB employees, contractors and agents who access personal information are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution or unauthorized use or disclosure of personal information.
The Fort Exbit UAB contents may contain links to third parties who may collect personal information and non-personal information directly from you. Additionally, Fort Exbit UAB may use third parties to provide components of the Fort Exbit UAB contents. In either case, such third parties may have separate privacy policies and data collection practices, independent of Fort Exbit UAB. Fort Exbit UAB: (a) has no responsibility or liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such websites; and (c) does not make any warranties or representations about the contents, products or services offered on such websites or the security of any information you provide to them
By creating an account, you consent to receive commercial emails from us. This includes newsletters and offers. Users from certain countries may have the ability to opt out or opt in at the time of account creation. All users may decline to receive commercial messages in their account settings. Please note that any opt-out request may take several days to process and you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).
We may, with your consent, send push notifications in our platforms. You may disable these by declining them or changing the platform's settings. To the extent provided, we may, with your consent, send SMS messages to your mobile telephone for authentication and security purposes. You may opt out of receiving such messages at any time
We are committed to maintaining the security of your personal data and have measures in place to protect against the loss, misuse, and alteration of the data under our control. We employ modern and secure techniques to protect our systems from intrusion by unauthorized individuals, and we regularly upgrade our security as better methods become available.
Our data centers and those of our partners utilize modern physical security measures to prevent unauthorized access to the facility. In addition, all personal data is stored in a secure location behind firewalls and other sophisticated security systems with limited (need-to-know) administrative access.
All our employees who have access to, or are associated with, the processing of personal data are contractually obligated to respect the confidentiality of your data and abide by the privacy standards we have established. Please be aware that no security measures are perfect or impenetrable. Therefore, although we use industry standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal data.
The Website or Platform may offer chat rooms, forums, message boards, or news groups to users. It is important to remember that any information disclosed in these areas becomes public information. Accordingly, as with any public forum, you should exercise extreme caution when deciding whether to disclose your personal information.
This applies only to natural persons residing in the European economic area (for the purpose of this section only, "you" or "your" shall be limited accordingly). It is Fort Exbit UAB's policy to comply with the EU'S general data protection regulation (GDPR). In accordance with the GDPR, we may transfer your personal information from your home country to the United Kingdom (or other countries) based upon the following legal frameworks:
We enable exercise of these rights primarily through our services (which we reserve the right to modify). For example, we allow users to change their information, download platform, and close their accounts. We also fulfil our obligations in response to direct requests. We will endeavor to process requests within one month. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person's rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they would impose an unreasonable cost on us.
If you have a request, complaint or inquiry, please contact our data protection officer at the address listed below. We are committed to working with you to obtain a fair resolution of any issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.
We may transfer your personal information outside the EEA and United Kingdom to other Company subsidiaries, service providers and business partners (i.e Data Processors) who are engaged on our behalf. To the extent that we transfer your personal information outside of the EEA and United Kingdom, we will ensure that the transfer is lawful and that Data Processors in third countries are obliged to comply with the European Union (EU) General Data Protection Act 2016 and the United Kingdom Data Protection Act. If transfers of personal information are processed in the US, we may in some cases rely on applicable standard contractual clauses, binding corporate rules, and EU-US Privacy Shield.
By using our products and services, you consent to your Personal Data being transferred to other countries, including countries that have differing levels of privacy and data protection laws than your country. In all such transfers, we will protect your personal information as described in this Privacy Notice, and ensure that appropriate information sharing contractual agreements are in place. Transfers of personal information from APAC countries will be in line with the APEC Framework.
Your funding of bitcoin, XRP, ether, and other Digital Assets, may be recorded on a public blockchain. Public blockchains are distributed ledgers, intended to immutably record transactions across wide networks of computer systems. Many blockchains are open to forensic analysis which can lead to deanonymization and the unintentional revelation of private financial information, especially when blockchain data is combined with other data.
Because blockchains are decentralized or third-party networks which are not controlled or operated by Fort Exbit UAB or its affiliates, we are not able to erase, modify, or alter personal data from such networks.
California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: [email protected]
If you are a resident of the European Economic Area, please see the section below headed “Additional Information for users in the European Economic Area” for further information about your privacy rights.
If you are a California resident who has provided us with your Personal Information during the creation of or during the course of establishing a relationship that is primarily for personal, family, or household purposes, you may, once per calendar year, request information regarding our disclosure of certain categories of your Personal Information. Specifically, pursuant to California Civil Code 1798.83 (the “Shine the Light” law), we will provide you a list of the categories of Personal Information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. You must submit your request to us either by our e-mail address
Where you believe that we have not complied with our obligations under this Privacy Notice, or the applicable law, you may have the right to make a complaint to a relevant Data Protection Authority or through the courts. Although not required, we would encourage you to let us know about any complaint you might have and Fort Exbit UAB will respond in line with our complaints procedure – our contact details are set out in the contact us section below.
We want to deal with your concerns fairly, effectively and promptly. However, some complaints are more complex than others and may take some time to investigate.
In order to assist in the speedy resolution of any complaint you may have, it’s important that we understand your complaint fully. Sometimes this means we may ask you to address your concerns to us in writing. This can be either by email or post to the addresses. We have established internal procedures for investigating any complaint, which may also involve experienced members of staff from Fort Exbit UAB Companies considering or investigation the complaint. Where appropriate, the complaint will be dealt with by someone who was not directly involved in the matter which is the subject of your complaint. The member of staff will either have authority to settle your complaint or will have ready access to someone who has the authority. Our response will fully address the subject matter of your complaint and, if appropriate, will offer redress. If you phone us during our investigation and the member of staff handling your complaint is not available, then another member of our team will try to assist you.
Unless applicable data protection laws require responses within shorter timescales, we will try to resolve any privacy complaints you have within 15 business days of receiving your complaint and in exceptional circumstances, within 35 business days (and we will let you know if this is the case).
As noted above, if you are not satisfied with our reply/outcome, or otherwise with the handling of the complaint, you may have the right to lodge a claim before a relevant Data Protection Authority or the courts.
Fort Exbit UAB continually strives to implement new technologies and processes to better protect you, your privacy and your use of the Fort Exbit UAB service. As a result, changes to this privacy policy may be made by Fort Exbit UAB from time to time. In no event will these changes result in the degradation of any of the security measures designed to protect you from unauthorized disclosure, as such measures are described in this privacy policy.
If you have any questions about this privacy policy please contact us at [email protected]
Chat with us!