Frequently
Asked Questions

• What is “Symlix”?
  Symlix is a cryptocurrency marketplace where users can buy and sell digital assets and virtual products around the globe through suitable local payment methods. Symlix is a crypto platform that for the first time facilitates crypto-trading with cash backed by escrow service, in a safe and secure PEP exchange (person-escrow-person). Create a crypto portfolio at Symlix and easily track performance. Exchange crypto to crypto and transfer it via wallet service. All trades on a marketplace between users are secured by a presence of an escrow service. Trade, Hold and Track safely through Symlix marketplace.
• How secure my Symlix account?
  All sensitive information is heavily encrypted. By default, withdrawals are secured by an approval link to your email. We recommend to setup 2-factor authentication (2-FA) both for login and withdrawal. Moreover, we detect any suspicious activity and lock your account temporarily until your approval.
• How can I add an offer?
  Create a seller account and add an offer via our different trading options which are: Direct Cash Trading with escrow wallet Cash Trading through a physical escrow agent Online offers (peer-to-peer) secured by escrow wallet
• What is P2P live trade?
  It is a trade made between the buyer and seller via live chat backed by escrow. It gives surety and trust from both ends.
• How to become an escrow agent?
  To become a cash escrow, you need to fill out our KYC form and deposit funds as a trade guarantee and set up your trade locations on the map. Then you can set up your own fees, which you can earn from every trade you made. NOTE. Guarantee fund is 50% of your deposited crypto. That makes our escrow agents stronger and helps us to avoid cryptocurrency guarantee fund volatility during the trade execution.